Dental recall script Email Script Nov 26, 2020 · Script for Confirming Patient Appointments. Simply click the Recall icon on your Easy Dental toolbar. Apr 16, 2025 · Transform your dental practice with effective recall scripts. Smith is very concerned that you’re overdue for your hygiene appointment and oral cancer prevention screening. This script can be used when calling to reconfirm an appointment that a patient may have been unsure about. Are Can Mar 8, 2012 · Use a script to ensure consistency and effectiveness. Sep 24, 2021 · September/October is a perfect time to combine your recall efforts with reminding active and inactive patients to take advantage of their unused insurance benefits and/or flex spending accounts before the end of the year. When the schedule is full, times are good and working an overdue hygiene patient recall list is not a priority for the dental practice. Dental Hygiene Recalls: What Not to Do Our dental practice consultants, administrators, and trainers can help increase hygiene recall in your dental practice by: Providing scripts to your team members; Train your front office team to use friendly and effective communication when speaking with patients in person or on the phone Learn More > about 6 Dental Recall Script Examples That Will Improve the Efficiency of Your Practice Dental Huddle Ideas: How to Incorporate Morning Huddles into Your Practice A dental huddle is a powerful tool for dental professionals to review patient cases and develop customized treatment plans. Sep 2, 2020 · Fix the Flow: Rethinking How Your Dental Practice Is Built Why Making Your Practice Busier Isn’t the Answer: A Smarter How to Drop PPOs Without Losing Patients (And Still Make a Pr The Top 5 Mistakes Dentists Make When Presenting Treatment (A The #1 Mistake That Leads to High Staff Turnover in Dental Pr Go to Library > Scripts. Your call scripts should be living documents that evolve. You should be posting blogs, statistics, and videos about the importance of regular dental cleanings and exams on various social media platforms. Patient Recall Scripts. Keeping oral health records up-to-date by ensuring your patients return for annual care and follow-up treatment is vital to provide the best care experiences possible. Subscribe to the monthly e-newsletter here. It serves as a roadmap for efficient and persuasive patient outreach, emphasizing the significance of regular dental visits. Please note: this isn't scripting for perio appointment cancellations. Call scripts are a set of guidelines or a framework that help you effectively converse with your patient on call. Snail Mail Sep 16, 2019 · Reminder: [Dental Service Type] with Bright White Smiles on [Appointment Day] at [Appointment Time] Don’t forget! You have an appointment with Dr. To distinguish, recall due means that the patient is soon due for a cleaning or treatment. Feb 4, 2025 · Integrating Dental Recall Scripts into Your Practice Strategy Dental recall scripts are a simple but powerful way to keep your schedule full and your patients engaged. or the 28th at 2 p. Here are some script examples, based on the most common patient phone calls and questions that dental offices Jul 6, 2016 · It might seem sensible to dismiss inactive patients to focus on those with recall due. Some patients need to be seen more frequently for prophys or perio maintenance than the standard 6-month or 4-month interval. Cards printed on high quality, 12-point stock! Shop our wide selection of Hygiene Cards today. Script 1: Greeting and guiding patients by phone Sep 6, 2018 · Posted in: Dental Practice Management Software, Electronic Dental Records, XLDent Patient Experience, Leave a comment/ No Comments » Tagged : Dental Practice Management Software,Hygiene Appointment,Lighthouse 360,Patient Experience,Recall Mar 7, 2018 · However, it is a necessary duty of every dental practice. Creating effective call scripts is an ongoing process. A dental recall script is an essential tool for any dental practice as it offers numerous benefits that enhance patient care, retention, and overall practice efficiency. If you’re also working on a dental recall script, check out our guide for additional examples. Here are a few tricks to help you create a dental recall script. Call our office now for your appointment. 5 Ways to Improve Dental Hygiene Recall in Your Practice. Whether the recall appointment is for a standard reminder, perio, ortho, or any other type of recall you have setup, always select the relevant recall type from the Recall drop list. Can I Dental practice management software: Dedicated dental practice management software provides comprehensive solutions for managing patient recalls, appointments, and communication. 📞 “Hello [Patient’s Name], this is [Your Name] from [Dental Practice’s Name]. Whatever you do: Do not try this without a script! “Hello, this is _____with Dr. They remind patients about their upcoming appointments in a personalized manner, emphasizing the importance of oral health and overall dental health. dentalpracticesolutions. Parts of a dental recall system can include text and email reminders as well as regular check-ups via phone calls. May 24, 2025 · Leverage our Dental Patient Recall Software to send outgoing messages to patients before they are due for an appointment, or when overdue for care. But it’s important to include both recall due and recall past-due patients in your strategy. Virtual assistants can make calls during the evening and on weekends so your recall attempts are made when your patients are available. These visits are vital to both practice and patient. Scripts provide guaranteed continuity in messaging. Recall List Views Setup. You can significantly reduce prep time for your front desk staff with scripts. Oct 18, 2022 · Hello (Name), your trusted dental practice (business name) has moved! Our new location is difficult to miss, check it out here: (Link). Structure An effective follow-up schedule includes immediate post-operative follow-up within 24–48 hours, one-week checks for major procedures, monthly check-ins for ongoing treatments, and standard 6-month recalls. Every successful dental recall campaign has three key elements: message, medium, and timing. Sep 1, 2023 · A dental recall script is predefined wording used by dental teams to manage scheduling interactions. Dental recall scripts are subtle reminders for patients about their upcoming follow May 1, 2019 · (Related: 5 Ways to Make Your Dental Office Stand Out from Everyone Else’s) So here are my tips for a successful phone program for scheduling overdue/inactive patients: 1. Sep 28, 2020 · Before getting into the details of each, there are a few important basics to go over that apply to any dental recall campaign. 3% of dental patients forget their dental appointments. Figure 2: Example of Manual Recall Appointment with Pre-Booked Status Provided by: Dental Practice Solutions President: Debra Seidel-Bittke, RDH, BS OFFICE: 503-970-1122 EMAIL: info@dentalpracticesolutions. The success of your practice hinges on the relationships you nurture with your patients. ” Dental Scripts Examples Here are a few tricks to help you create a dental recall script. It should go to your attention at The Best Dental Practice Ever, 1234 Dental Drive, Our Town, ST 12321. Sending email newsletters is another way to keep your dental practice in front of patients. This article originally appeared in Dental Assisting & Office Manager Digest. Keep your dental recall messages short and focused. Conclusion In our first Dental Analytics Guide: The Ultimate Guide To Mastering Dental Practice Metrics, we introduced the roadmap to success using dental practice analytics tools. Instead of saying “dental carrier,” you could explain it as “the insurance company that covers your dental treatments. Geller/Dentist Name. Apr 10, 2025 · Dental recall scripts ensure organized and consistent communication with patients. Here is why a dental recall script is crucial for any dental clinic: Reduced No-Show Rates. Follow the guidelines below to craft effective and engaging call scripts. Dec 7, 2023 · Dental recall text message sample: an easy way to increase patient attendance and grow your repeat business. Need some ideas for your messaging? Use these patient communication examples, or customize them to suit your practice’s recall process. Select the script you want to edit or create a new one. Looking for the scripts matching dental+recall+script? Find all about dental+recall+script on Scripts. Cards include FREE personalization. R5 It's time for your dental cleaning and examination. Recall pone calls may be less successful for your dental practice because your patients are busy when you are open. So give them a freebie. Reviews Gaining a review or rating of your dental practice goes a long way in promoting your business and helps you gain the trust of potential clients. Feb 15, 2017 · Hello Friends, I OFTEN get asked the question, what should we say when a patient calls to cancel their hygiene appointment? Today, I'll share with you some scripting examples for handling calls from patients that want to cancel same-day hygiene appointments. Step 1: Start with a Friendly Greeting. This is a major factor in the recall success of any recall effort. Dental Cleaning Reminder Cards reinforce the message that preventive care is key to good oral health. There is no one-size-fits-all recall program. Examination Scripts You may write a better script than I have, or our friends at Williams Group may assist you in writing scripts. Now, we’ll take a deeper dive into using data to make better decisions that guide your path to success. Please call our office now to make your appointment. Without a patient in the dental chair, the practice does not generate the needed income to cover overhead and pay the bills. However, scripting helps everyone, patients, staff members, and practice owners. This feature offers automated messaging capabilities that can save your practice in call-time and streamline your recall process. Dental Business Books; Case Studies Sep 7, 2023 · Terms like “dental carrier” or “ dental coverage ” might sound like industry standard to you, but they can be jargon to your patients. May 27, 2019 · Figure 1: Example of Non-Recall Appointment. Cockrell’s office. . This is Octavia calling from Nagakura Dental. The call-to-action for recall campaigns might seem straightforward — either make an appointment or don’t miss Nov 9, 2024 · A dental recall exam is paired with a cleaning, and it should happen periodically, typically after your usual teeth cleaning with a dental hygienist, during the same appointment. To reschedule, please call 555-555-5555; Dental Recall Appointment Reminders. I’m calling in advance to confirm the dental appointment we had reserved for you on Tuesday, September 12, at 2pm. They help you develop strong Oct 18, 2016 · Dental recall text message sample: an easy way to increase patient attendance and grow your repeat business. When Dr. In this post, learn best practices for dental office receptionist scripts that will help your team engage patients and prevent any lost conversions. Nov 23, 2015 · Recalling in active dental patients is one of the most effective ways to increase your patient lifetime value and monthly production. As you use your scripts and get feedback from patients and staff, continually refine and improve them. com. How to create a year-end patient recall plan Step 1: Use your dental software to identify patients with dental benefits Mar 21, 2023 · Dental office scripts may at first seem counter intuitive to authenticity and building personal relationships. ” Front Desk: “Perfect. An offer: Assuming that you’ve tried to recall the patient several times with no success, it’s safe to say they need an additional nudge to get them back into the chair. Advantages of call scripts for your dental practices: 1. h e l p yo u? Dec 17, 2018 · Generating a Recall List Using Options that Work for You. Hi, [Patient Name], you have an appointment scheduled on [Date] at [Time]. Recall past due means that they have skipped their scheduled visit Be sure to vary your messaging and scatter your communication through different mediums — those are strategies all the dental pros use. By personalizing messages, keeping them concise, and using a warm, professional tone, you can reduce no-shows, improve patient retention, and encourage regular care. Let’s start off by defining the term Dental Recall or recall appointments. An effective dental recall script is key to any successful dental practice. Schedule Recall Appointments. Recall visits are regularly-scheduled checkup appointments to help dentists have an ongoing knowledge of the status of their patients. After analyzing your timing needs for contacting recall patients, you can create templated ‘Views’. Mar 6, 2020 · Online marketing is essential to dental hygiene recall. Aug 28, 2023 · A study by Cureus Journal of Medical Science shows that 24. Scheduling the next hygiene appointment: Nov 11, 2019 · Change recall intervals for individual patients without breaking continuing care due dates for the whole practice. Find Top-Tier Temp Hygienists Get instant access to skilled dental hygienists ready to fill in when you need them. Are your patients treating dental hygiene appointments as if they don't matter? Whether due to busy schedules, simple forgetfulness, or financial and insurance concerns, it's becoming more common for patients to stretch out the time between their dental hygiene visits. " Here's what the front office can say to encourage patients to keep their appointments. Thank you. An effective dental recall script is key to any successful dental practice. It’s time for your next cleaning with Dr. Apr 18, 2017 · Scripts can help the dental staff in a variety of situations, including handling those who call in to cancel their "cleaning appointment. Jan 31, 1998 · This article is based on a book I created, titled Management Scripts for Effective Communication with Patients. Front Desk: “Please send it to The Best Dental Practice Ever, 1234 Dental Drive, Our Town, ST 12321, Attn: Jane. To maintain optimum dental health, please call our office for your appointment today. Live Call Scripts. Remember, these scripts are a guideline for doctors, current staff and training new staff. Text reminders help improve the patient experience by reminding them about their dental appointments. Recall lists are located in the Recall screen of Easy Dental. Recall visits also allow your practice to keep a steady flow of patients and keep schedules full. It’s been more than a year since we’ve seen you. Apr 5, 2025 · A dental recall system helps your practice retain patients, which is one of the most consistent predictors of healthy production. Nov 14, 2024 · Tweak and refine scripts over time to provide the best possible patient experience. Geller/Dentist at [Appointment Time] on [Appointment Day]. Digital and paper dental recall cards. Example: Hello, Mr. Text Message Script. We have an appointment available for you on the 26th at 10 a. You can read more information and see examples of dental recall scripts here. These software solutions often offer features like automated reminders, patient record management, and analytics for monitoring the success of your recall system. The average working professional already receives 121 emails per day. com Call our office today for a complimentary Vital Signs of your dental practice @2011 Hygiene Appointment Script Suggestions . When is scripting a good practice? Dental office scripts aren’t all about communication. Feb 10, 2022 · To get you started, we’ve put together some top tips to help you develop your own dental recall email templates. Simple, Polite, and Professional Dental Practice Call Scripts for Receptionists . Team; Free Books. Using scripted content ensures consistent and effective communication with patients, encouraging them to maintain their oral health and stay up-to-date with their dental care. How have you been?” Why Your Dental Clinic May Have Low Patient Retention: Hello Dental Professionals, A key reason your dental clinic might be struggling with low patient retention is missed follow-ups. Practice Login; Support; Home. And the community of over 400 clinic owners shared a lot of great phone scripts for clinics that they’re using to win back fall offs inside of our private slack channel. 5 Successful Dental Recall Campaigns 1. com Website: www. Patient recall for follow-up attention is more than just good marketing. Dec 19, 2020 · A sizeable percentage of your patients will inevitably fall off their recall schedule at some point—so it’s your job to get them back on! At the MGE New Patient Workshop , we’ve given over 5,000 dentists systems for attracting new patients and also for reactivating patients that are overdue or inactive. Updated 11/11/19. Would you like to read that back to me?” Patient: “Sure. In this article, you’ll learn about dental recall systems, why your practice needs one, and how to develop a dental recall script to help in every situation. This eBook offers tips to build patient loyalty and reduce appointment gaps. You would use different scripting for those types of appointments T e l e p h o n e A n s w e r i n g Gui d e" ( Pr a ct ice N a m e ) , ( R e ce pt io n is t ) s pe a k in g, h o w m a y I. Will that work for you? Text “Y” to confirm or “N” to reschedule. R4 KEEP YOUR SMILE BEAUTIFUL! It's time for your regular dental examination. Recall systems are advanced tools that keep track of appointment schedules and use analytics to deliver dental recall messages at the appropriate time. _____ examined you last (exam date), he/she recommended that Jun 23, 2022 · To make sure you are covering all your bases on patient calls, ‌use call scripts. The message. And as you increase your messaging, consider these five dental recall campaigns. Jones, how are you? Dr. After you have studied these scripts, you need to modify them to fit your comfort zone. Beware of the long email – patients will overlook it. Hygienist Recall Postcards cultivate the important relationship between patient and hygienist. Consider translating these terms into simple language. “Good evening, Hiro. The Dental Follow-up and Maintenance Index provides a framework for categorizing patients into risk categories: low-risk patients needing Mar 15, 2022 · One of the most important aspects of running a successful dental office is having an effective patient recall process. It's time for your dental check-up. A dental recall script is a structured set of communication guidelines used by dental staff to contact patients for scheduling follow-up appointments, preventive care, or overdue treatments. Jun 9, 2021 · So recently in the Clinic Accelerator Community (where we help clinic owners 2x and 3x their revenue) we talked about how to reactivate lost patients. 邢 唷??> ? ? ? ? ???? ? 385-225-9364 support@boomcloudapps. m. These strategies are a great place to start with any extensive recall campaign. read more. Generate lists of patients that aren’t scheduled for recall or are overdue for recall 🦷 17 Ways To Boost Your Dental Recall Ryan White. Feel free to make changes and try new things. com! The Web's largest and most comprehensive scripts resource. dxzmws pkks rrq coyxzko rqxoxr ppqqvl vdou effmw eubjc qgos