Bt modem settings Your primary socket is a small white box, usually located near the front door. Input your name in the Name field. So no Cloud Voice either, and no "Hybrid backup". The DrayTek Vigor 2860 series router is an Openreach MCT compliant VDSL2 / ADSL2+ router, its WAN1 (DSL) interface can connect directly to a BT Openreach FTTC VDSL2 internet connection. Optical: This hosts the fibre optic cable that comes from the exchange to your house. To do that select the option "Other. I have followed the recognised process several times, checked the incoming and outgoing server port nos (993 and 465 respectively) in the advanced options in the Outlook mail setup proc Apr 21, 2023 · BT connection is wired into an OpenReach modem fitted to the wall; My ASUS router is plugged directly into that OpenReach modem via ethernet (the BT Hub isn't needed at all) In the Asus control panel, go to the WAN tab, then change the following: Basic Config | WAN Connection Type: PPPoE; Account Settings | Username: bthomehub@btbroadband. Add your btinternet email address in the Email field. Most ISPs currently use PPPoE connections with the FTTC service and this guide will cover the configuration of that on a DrayTek router with an Ethernet WAN interface. In default setting, it is just a modem and needs no settings changed. So my question Aug 27, 2024 · Follow the below steps for BTinternet BT Mail to Outlook using the manual method: Step-1: Open MS Outlook and go to File Add Account option. 5. Quick video of the BT Full Fibre Brodband Modem, or ONT, that is installed in your house between the Customer Service point and the Router. In investigation of this I get: We couldn't access this account Btinternet. Click the Windows Start button, then Once we’ve activated your broadband, you can set up your router. The next step is to configure the mailboxes in your client, you just need to open the client and add them step by step according to the system guidelines. See link. Gather the info Apr 7, 2023 · I’m connecting the WAN port on the TP-Link to ONT via a cat6a cable. It works reasonably well but having some issues with reliability, connectivity and coverage. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; TV. Or hav How to Set Up Btinternet. However, users may face problems while setting Aug 11, 2024 · I am trying to add my BT Email account to Outlook. " 4. This is a short video for how to connect and configure an Feb 3, 2023 · First of all there was no need to unlock it unless you wish to access line stats. This setup guide demonstrates how to configure a DrayTek Vigor router's WAN1 (VDSL2) interface to connect to a BT Infinity Fiber Broadband VDSL2 line Sep 21, 2023 · Hello, We are considering moving to BT Broadband from another provider and would appreciate some information about BT Hub Manager please. I recently bought the AX1800 Dual-Band Wi-Fi 6 Router which I thought would replace the BT Home Hub but apparantly its just a router and not a modem. That in itself is not necessarily a problem, but you need to be aware of how the configuration is operating. Set up your BT internet in 8 simple steps. Step-3: Choose the POP / IMAP settings option for IMAP. Jul 6, 2024 · Solved: Well, , assuming you're using Windows 10, I would first check what e-mail app is set as the 'default'. please refer to this document to set up your client mailbox. In this video, I show you how to connect a Unifi router to BT broadband with either an ADSL, VDSL or FTTP internet connection. Far simpler to just use a third party modem/router and not use a hub at all. e. Hence the PPPoE session is handled by your router not the hg612. com. I have set it up but it does not have any internet connection. I can find no where on the web that says this is not possible. Here are the negatives I encountered: BT Business Smart Hub 2's cannot route, even after upgrading to the current firmware v0. Note you need to use this setup if you are going to have BT VOIP (HD Phones) as they require the BT Hub operational. Now, fill in all May 3, 2011 · The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternative. Check everything is working by going to Network settings and selecting ‘Test network connection. General email BT Home Hub 3 or BT Home Hub 4. Follow our 8 easy steps to setting up your BT Wi-Fi. 254 in your browser. Only the Main Deco should be plugged into the BT Hub. Wait for your device to connect. com - Microsoft Support. I understand that you cannot split the WiFi into 2. 01105-BT Mar 9, 2024 · I have BT Full Fibre 900 with the Smart Hub 2 and one wifi disc. My current setup is FTTC I know I need to put in bthomehub@btbroadband. Tap on the “Let me set up my account manually” and then on the Connect option. Select your hub from the list of networks. Sep 23, 2024 · If the router suggests a profile pick BT,in which case amny of the follwing settings may already be picked for you. com Password: BT VLAN: 101 *Only needed for xDSL! That should be enough to get you going! Feb 24, 2022 · We switched on Monday and its been 4 days of pain, only alleviated by discarding all the BT provided equipment this afternoon. After moving to BT Full Fiber I wanted to keep my own ASUS router and discard the BT provided one. This table shows the main differences between them. BT Email server settings | BT Help Hub Manager is where you will find your hub settings and where you can restart your hub, change your WiFi password and test your connection. Account Settings: • Click on "Account Settings" and then select "Add Account. The modem router is setup and working but after 3 weeks of usage I am having WiFi dropouts. In the manual I read: Information from your ISP Before configuring this device, you have to check with your ISP (Internet Service Provider) to find out what kind of service is provided. Add your password in the Password field. At the moment I am using the bt Smarthub2. SSL Settings - Host Name - mail@btinternet. Find information about Complete Wi-Fi, BT Halo and installation during Coronavirus. Disconnecting from ps5 randomly. My question is can I use a 3rd party router instead of BT's Smart Hub 2 on ultrafast and connect it to the new Openreach modem Sep 19, 2023 · On the Deco Internet setup, you will just select AUTO or DHCP and this should work out of the box for you with no real fiddling required, connect everything to the Deco. With FTTP you can also use PPPoE (only for eero 6, eero Pro 6, eero Pro 6E and eero 6+ models) and connect the eero directly to the BT ONT. You can get those directly from BT. We will explain this process throughout the following page, as it can be tricky to know what to do sometimes! 3. You might need to update the account or give account permission to sync. What settings should I use for a fibre router that's connected to a BT Openreach modem? If your fibre router is connected to a BT Openreach modem, here are the settings you'll need. Hoping for some advice/being advised on what I’m doing wrong. Find out everything you need to know about getting BT Broadband set up. I've read that users on here aren't impressed with the router and firmwares aren't really upto date. I can't get an internet connection. If you've got fibre broadband and a Home Hub 3 or Home Hub 4, you'll need to use an Openreach modem to get set up. Your service could go live any time up to midnight on your activation date. ” However if I set Connection security on the Incoming POP server to “None”. If you have Fibre to the Home, have a look at Fibre to the Home: Check your wiring and set-up for information. Connection type: DSL for phone line, or WAN for a direct connection from and ONT to the router WAN port Internet Username: bthomehub@btbroadband. There are different setups with BT - the connection would be either FTTP and FTTC. Setting up your BT Broadband . When connected to your hub, type 192. ’ Connect to the modem. TEL 1: Digital voice customers can use this to plug in a telephone. The device fails to connect to the internet. Getting your router set up is the key to getting online, so check out these easy steps and tips to get connected in no time! Step 1: Find your primary socket. I don't really want a Smart Hub (I was sent one two years ago) as I connect my Deco mesh via PPPoE to the modem. You can now connect your EE TV Box Pro to your broadband hub via wi-fi to access most free-to-air channels as well as the channels in your package. All is well. Click ‘Set up wireless network. Some modems have multiple ports. I did mine this way: Jul 3, 2024 · Have you tried adding it manually rather than letting the automatic set up do it. If you enjoy my vi May 26, 2025 · Mailbird's technology can detect the server settings automatically when you enter your email address. The hg612 can be used as either a modem or single port modem/ router. Add an email account – Apple Support (UK) The settings you will need are in this link. The package is Fibre 2 which is fibre to the cabinet. Oct 11, 2023 · Getting full fibre (Fibre 900) next week along with a Smart Hub 2 so I'm just doing some forward planning in terms of what router/modem settings to tweak to get best and most reliable speeds. Home phone including Digital Voice; BT Mobile; Email. Watch our short video guides or follow our step by step instructions. I am upgrading to BT900 Full Fibre from BT 300, I use the Smarthub 2 to connect to the Internet via the BT modem and I also have a seperate ASUS Router DSL-AC68 and 3 AImesh nodes that are connected to the Smarthub via ethernet and are running as a seperate network (I had to keep the smarthub 2 doing modem duties due to digital phones I was led to belive, I had the ASUS mesh before the BTinternet email IMAP configuration is essential for accessing and managing your emails on different devices. Step-2: Specify your BT email name and email ID. com also my BT SSID plus VLAN ID 101 but it does not pick up the connection. If you're connected to PORT 1 but have no internet connection, try plugging the Ethernet cable (red ends) into the next one along. I have Gfast and have purchased an Asus dsl ac88u. System preference>network>PPPoE and my computer request PPPoE service name, account name and password I just blank service name filled in account name and password which I use it for BT website log in details but ca Here are some answers to help you. Aug 29, 2022 · On your iphone, go to - Settings - Mail - Accounts - Add Account - Other - Add Mail Account. 7. 3. Dec 18, 2023 · Set it up using the manual option by selecting the "Other" option and then enter the details and you should be given the option to select IMAP then enter the settings as per the link posted in the previous message above. Any 'cable' type router should work fine (i. Other useful router settings So now you have changed some of the most important settings on your router, but there are other wireless settings that you could change: Wi-Fi network channel. com account in your macOS or Windows email app using the correct IMAP and SMTP settings. Go to Profile & system – Settings – General – Network settings. I guess I would need the SH if I wanted DV. com Account set-up; Manual settings; I need to change or reset my BT Email password. If SSL or TLS is set up correctly you’ll see port 995, if you’re using a non-secure connection, you’ll see 100 and you should change this. EE TV & YouView; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. com & Community; Broadband. Going via the quick set up I select “Other” Connection, PPPoE, bthomehub@btbroadband. I also have quite a lot of "smart" home devices and would like to put them on a separate VLAN. PORT 1: Here you plug in an Ethernet cable that runs to your BT Hub. 254 in the browser address bar and you’ll see the Hub Manager screen. Add Additional Email Accounts: • To add more email accounts to this profile, go to the "File" tab. Add the description in the Decsription field - eg: BT Mail. Server port 465 Sep 12, 2023 · On the Hub web page, if you go to Advanched Settings -> IPv6 -> Configuration, what do you see for "ULA Enabled" and "Allocation Mode" - those are really the only things that can be changed on the Hub that affect IPv6 allocation. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. . com (password: BT), also tried bt and no password. Jan 7, 2025 · BT. 2. The process is pretty simple b Jul 4, 2016 · It’s designed to ‘help’ people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. Enter your password. Plug the other end of your ethernet cable into the red WAN port if you have one, or the Yellow port 4 if not. Is your Hub connected to the right port on the Openreach modem? You must always plug your Hub into the Openreach modem port PORT 1. For more help with setting up your BT Email using an email client What do the lights on the Openreach fibre modem mean? > Openreach modem ports. In order to do that you need to know your PPPoE username and password. Watch our video guides or follow our step by step instructions. 4 and 5GHz ban Dec 16, 2023 · Ooof! If you intend to game or do anything on the network that involves the need for a lag-free connection, you'll have problems. Using many modems/routers in bridge (modem-only mode) still uses the buffer memory on the switch and you'll get increased latency (you are adding another buffer) - been there done this! Mar 27, 2023 · Hi. Some of these terms can vary from router to router, but these are the most commonly used. Otherwise, follow the instructions below: If you're having trouble with your broadband, a few simple checks can get you up and running again. Dec 3, 2022 · I'm in the process of trying to upgrade my home hub to a third party router (Asus ROG Strix AX5400) and modem (TP-Link TD-W9970) and having no luck Firstly I set up the modem, it's a router / modem combo but you can put it into bridge mode to work solely as a modem. Nov 20, 2023 · This page Openreach modem (ONT) explained: Ports and models available | BT Help implies I could continue using my modem with an ONT. the ones that are normally used with Virgin's Cable based connections). Probably wrong configuration, username or password. Aug 30, 2023 · Open Outlook with the New Profile: • Start Outlook using the new profile where BT Internet email is already set up. Connect to your hub. Dec 8, 2021 · Hi, I bought 3rd party modem (draytek 130) and try to connect internet from my Mac. our helpdesk can only offer support for EE or BT Broadband equipment. The BT Openreach modem converts the VDSL2 connection used by BT's FTTC service into Ethernet. The video below will help you understand what the different light colours on your Hub mean:https://youtu. We can’t support with the set-up of third-party equipment; internet restrictions some internet service providers restrict the use of their routers on other networks. 1. Feb 26, 2021 · It will work but the Hub 2 will not be a modem, it will still be routing and natting, so you will have 2 routers and hence double NAT. I have 3x Unifi APs in my house so I wont be using the routers wifi so I'm wondering if that means I should Dec 29, 2024 · Re: setup Synology RT2600AC router with a BT Openreach ECI MODEM how do i go about getting voip work The SH2 needs to be directly connected to the phone socket/ONT for digital voice. Manage your WiFi and router settings with the BT Hub Manager by entering 192. Find out what BT internet email settings you need to use your mobile device with BT Email Feb 6, 2025 · When setting up Thunderbird email client (POP/SMTP) using the recommended BT email server settings I receive the following message “Unable to login at server. Feb 9, 2022 · Good afternoon FTTP has recently become available in my area and I am seriously considering upgrading to one of the ultrafast packages from my my current superfast package. Plug one end of the Ethernet cable (red ends) into the modem’s PORT 1/LAN 1 port. 6. If it is unable to detect the settings, you can set up your email manually by entering the details your provider has listed for their server settings: like the IMAP or POP3 Port and IMAP or POP3 Security. 19. May 22, 2023 · Hi guys. Here's how to set up your BT Smart Hub. 01. You still have the option to connect the EE TV Box Pro using a rooftop aerial. Apr 1, 2023 · From time to time, you may need help in setting up your BT router and seeking troubleshooter solutions when your BT routers encounter faults. BT supplies Smart Hub 2 with this package. I seem to be We would like to show you a description here but the site won’t allow us. After a few minutes a blue light will show your Hub is ready. I keep getting 'your BTinternet account settings are out of date' in NOTIFICATIONS. BT Email server settings. However, the router that is connected to the modem can be. May 11, 2025 · If your router doesn’t have this option, you can use the free parental controls offered by many internet service providers. Status Broadband Internet Wireless Wireless WPS Ethernet TV Wireless on/o 24 5 Router DSL Cable (grey with grey ends) Ethernet Cable (white with yellow ends) Power Supply Wireless Settings Card technicolour The above operation comes from this article POP, IMAP, and SMTP settings for Outlook. ’ 4. My first question is around the current Smart Hub - I can't find any settings for VLANs so assume it isn't possible and therefore I would need to but a new third party device? BT. There were no positives. 168. Can I move my BT email address to another account? How do I close or delete an email account? BT Email is changing To set up EE TV you’ll need these two things: an EE TV box, and a BT Hub (with working broadband). You can set up your broadband at any time, but it won't start working until your home has been activated. Find out how to change and reset your BT email password online today with our BT Help or get in touch with customer services for extra support. Learn more with BT help today. Apr 27, 2022 · There was a change to myBT initial screen this year. Jun 5, 2023 · I need some help to set up a Asus AX82U modem router in place of my BT Smarthub. be/rDQhkWjPJr Jun 5, 2020 · Hello, After upgrading from "Broadband Unlimited" to "Fibre 1" (FTTC), I'm happy with the speed, however I don't trust the Smart Hub 2 regarding Wi-Fi: I opted out and I don't want it – nevertheless it turned itself on after the upgrade, which I only noticed accidentally. To avoid this in the fu Mar 24, 2024 · I have BT Broadband, Fibre 2 with the BT Smart Hub 2. To make any changes you’ll need the admin password, which is on the back of your hub. Dec 11, 2023 · Hello, I've bought a Billion BiPAC 8900AX 2400 (Modem/Router) and need settings for BT Fibre 1. jlxdreiscunqggcbzmzlwzjeacmzlxusnsptoqhxwopdziytddpf